Cancellation policy:
When the lesson is at your home:
If you have to change the date / time of the lesson you can do so once without any cancellation fee as long as you let me know at least 48 hours beforehand. If you change the timings less than 48 hours before the lesson, you will need to pay 50% of the fee.
If you have to cancel the lesson completely there is always a 50% fee; if you cancel less than 48 hours before the lesson, you will need to pay the full fee (ie if you had booked a 2 hour lesson, full fee would be £90).
When the lesson is in a studio:
Studios tend to have very strict policies and usually there is no change of getting a refund of the studio hire. If you have to change the timings of the lesson you will have to pay the studio charges as apply to your lesson.
For the teaching part: you can change timings once without any cancellation fee as long as you let me know at least 48 hours beforehand. If you change the timings less than 48 hours before the lesson, you will need to pay 50% of the fee.
If you have to cancel the lesson completely there is always a 50% cancellation fee on top of the studio charges (ie if you had booked a 2h session, the cancellation fee would be £35 (ie 2x£35/2); if you cancel less than 48 hours before the lesson, you will need to pay the full teaching fee on top of the studio charges.
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